At Sonic Source, we provide comprehensive technology solutions that empower
organizations to connect, collaborate, and grow. Our portfolio spans every critical area of IT
infrastructure, from core networking and communications to cutting-edge cloud and
cybersecurity solutions. Explore our services below:

Network & Voice

  • Enterprise LAN/WAN Design & Deployment
  • Network Architecture & Infrastructure Assessments
  • Routing & Switching (Cisco, Juniper, Arista, etc.)
  • IP Telephony (VoIP) Implementation & Support
  • SIP Trunking Solutions
  • PSTN Integration & Migration to IP
  • Voice Gateways & Session Border Controllers (SBCs)
  • Call Routing, Auto Attendant & IVR Setup
  • QoS Optimization for Voice & Video Traffic
  • Unified Dial Plans Across Multi-Site Environments
  • Contact Center Voice Integration
  • Emergency Call Routing & E911 Services
  • Network Monitoring & Performance Management
  • Redundancy, Failover & Disaster Recovery Design

UC / Collaboration

  • Unified Communications Platforms (Cisco Webex, Microsoft Teams, Zoom, Avaya, etc.)
  • Video Conferencing Systems (Room-Based & Cloud)
  • Instant Messaging & Presence Solutions
  • Enterprise Email Integration
  • Digital Whiteboarding & Virtual Meeting Rooms
  • Collaboration Platform Migrations (e.g., Skype → Teams)
  • Enterprise Directory & Calendar Integration
  • Voice, Video & Chat Convergence
  • File Sharing & Secure Document Collaboration
  • Team Productivity Tool Deployment
  • Meeting Room Scheduling & Resource Management
  • Integration with CRM & Business Applications

Mobility & IoT

  • Mobile Device Management (MDM) & Enterprise Mobility Management (EMM)
  • Secure BYOD (Bring Your Own Device) Programs
  • Mobile Application Security & Deployment
  • Remote Workforce Enablement Solutions
  • IoT Device Integration & Management
  • Wireless Network Design & Optimization (Wi-Fi 6/6E/7)
  • Industrial IoT Connectivity Solutions
  • Fleet & Asset Tracking Systems
  • IoT Security & Monitoring Services
  • Smart Building & Smart Campus Infrastructure
  • Location-Based Services (LBS) & Indoor Positioning Systems
  • Mobile VPN & Secure Remote Access

Managed Services

  • 24/7 Network Operations Center (NOC) Support
  • Proactive Monitoring & Incident Management
  • Remote & On-Site IT Support Services
  • Patch Management & Firmware Updates
  • Configuration Backup & Change Management
  • Vendor & SLA Management
  • Helpdesk & End-User IT Support
  • Managed Firewall, Routers, Switches & Wireless
  • Managed VoIP & Telephony Systems
  • Disaster Recovery as a Service (DRaaS)
  • Data Backup & Business Continuity Planning
  • Managed Cloud Services (AWS, Azure, GCP)

Cloud Computing

  • Cloud Strategy & Migration Services
  • Public, Private & Hybrid Cloud Solutions
  • Infrastructure as a Service (IaaS)
  • Platform as a Service (PaaS)
  • Software as a Service (SaaS) Deployment
  • Cloud-Native Application Development
  • Cloud Cost Optimization & Governance
  • Virtual Desktop Infrastructure (VDI) Solutions
  • Cloud Backup & Storage Services
  • Multi-Cloud & Cross-Cloud Integration
  • High-Availability & Scalability Planning
  • Cloud Security & Compliance Management

Contact Center

  • Omnichannel Contact Center Solutions (Voice, Email, Chat, SMS, Social)
  • Cloud Contact Center Platforms (Cisco, Genesys, Five9, NICE, Avaya)
  • AI-Powered Virtual Assistants & Chatbots
  • Intelligent Call Routing & Skills-Based Routing
  • Workforce Optimization (WFO) & Workforce Management (WFM)
  • Real-Time Analytics & Customer Insights
  • CRM Integration (Salesforce, Dynamics, Zendesk, etc.)
  • IVR Development & Call Flow Customization
  • Outbound Dialer Solutions
  • Quality Assurance & Call Recording
  • Contact Center as a Service (CCaaS) Deployment
  • Customer Journey Mapping & Personalization Tools

Cybersecurity

  • Next-Generation Firewall (NGFW) Deployment & Management
  • Intrusion Detection & Prevention Systems (IDS/IPS)
  • Zero Trust Security Frameworks
  • Identity & Access Management (IAM)
  • Multi-Factor Authentication (MFA) Solutions
  • Security Information & Event Management (SIEM)
  • Endpoint Detection & Response (EDR)
  • Threat Intelligence & Incident Response
  • Vulnerability Assessments & Penetration Testing
  • Data Loss Prevention (DLP) Systems
  • Email Security & Anti-Phishing Protection
  • Ransomware & Malware Protection
  • Cloud Security Posture Management (CSPM)
  • Compliance Readiness (HIPAA, PCI-DSS, GDPR, etc.)

SD-WAN

  • SD-WAN Design & Implementation
  • Multi-Cloud & SaaS Application Optimization
  • Application-Aware Routing & Traffic Prioritization
  • WAN Edge Security Integration (SASE, Firewall, VPN)
  • Dynamic Path Selection & Failover
  • Branch Connectivity Optimization
  • Centralized Orchestration & Policy Control
  • Bandwidth Aggregation Across Multiple Carriers
  • Performance Monitoring & Analytics
  • Migration from MPLS to SD-WAN
  • Managed SD-WAN Services

Connectivity

  • Dedicated Internet Access (DIA)
  • MPLS & Private IP Networks
  • Ethernet Private Line (EPL) & Ethernet Virtual Private Line (EVPL)
  • Broadband Aggregation Services
  • 5G Business Internet Solutions
  • Satellite & Wireless Backup Connectivity
  • Point-to-Point & Point-to-Multipoint Circuits
  • Dark Fiber & Wavelength Services
  • VPN Services (IPsec, SSL)
  • Carrier & ISP Management
  • Bandwidth Management & Optimization
  • Global Connectivity for Distributed Enterprises

Why Sonic Source?

We don’t just deliver technology — we deliver results. With a team of seasoned IT
professionals, deep vendor partnerships, and a customer-first approach, Sonic Source
ensures that every solution is secure, scalable, and tailored to your unique business needs.
Ready to modernize your IT infrastructure? Contact us today to get started.